Shipping policy

1. Order Processing

All orders are processed within 1–3 business days after payment is received. Orders are not shipped on weekends or holidays. Processing times may be longer during peak seasons or promotional periods.

2. Shipping Methods & Carriers

We use Zendrop’s network of fulfillment partners and shipping carriers to deliver your products. Depending on the product and destination, your order may ship from:

  • U.S. warehouses — typically faster delivery

  • International warehouses (e.g., China) — standard global shipping

These shipping methods include standard shipping and may vary by destination.

3. Estimated Delivery Times

Shipping times depend primarily on the origin of the product and the customer’s shipping address:

  • Domestic (U.S.) Orders: ~3–5 business days for items shipped from U.S. warehouses, sometimes longer depending on carrier performance.

  • International Orders: ~10–15 business days (or more) for items shipped from international locations. Zendrop Help Center

Actual delivery times may vary due to customs processing, public holidays, or unforeseen carrier delays.

4. Shipping Costs

Shipping costs are calculated at checkout and are based on destination, product size/weight, and the shipping method selected. Some products may offer free shipping at checkout; in other cases, flat-rate or calculated shipping applies.

5. Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress online.

6. International Shipping

We ship to many countries worldwide. International shipments may be subject to customs fees, duties, or import taxes, which are the responsibility of the customer. Delivery times may be affected by customs clearance procedures. Zendrop Help Center

7. Delivery Delays

Occasionally, orders may be delayed due to factors outside of our control (e.g., carrier delays, customs). If your order has not arrived within 45 days (domestic) or 60 days (international) of shipment, please contact us for assistance. A reshipment or refund may be offered in accordance with Zendrop’s policies. Zendrop Help Center

8. Shipping Restrictions

Some products may have shipping restrictions based on location or local regulations. If an item cannot be delivered to your address, we will contact you with options (e.g., refund or alternative shipping).

9. Contact Us

If you have any questions about shipping, delivery times, or tracking your order, please contact our customer service team at:

Email: admin@redbeardstore.com

Phone: (402) 519-5271

Support Hours: Regular Business hours